We offer a credit on your booking up to 14 days prior to the start of your camp. This credit can be used for future camps or transferred to another participant.

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Within 14 days of a camp start date, we do not offer a refund or credit for another camp. This is due to the minimum numbers of activities that need to be confirmed and costs that require covering at this point. You can transfer the registration to another participant for the same camp though.

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What if I change my mind or my child no longer wishes to attend?

We do not offer refunds or credits for simple “change of mind” cases. If your child/ren decide that they no longer wish to attend, you can transfer their registration to someone else for the same camp.

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What if my child is sick and not able to attend?

If you are unwell, we ask that you remain at home, to prevent others from getting sick also. (Just like you would at School). It is simply not feasible for us to  provide credits or refunds for days missed once a camp has commenced. (Our costs are fixed at this point and we are unable to re-sell your ticket)

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What if a camp is cancelled?

While cancellations on our part are rare, they can happen, we do everything that we can to avoid it. Although with government enforced lockdowns, sometimes these things are out of our control.

We will make every effort to reschedule or to move your kids to another camp. In the event that we cannot reschedule, or find an alternate camp you will receive a full camp credit.